Why Zerorez®?
Why Zerorez®?
Our People
We take care of our community both in house and out. We promote career growth of employees, constantly lead volunteer efforts, and (of course!) provide the community with environmentally friendly services.
We are a community that loves to give back and make a difference.
Our Process
Our process is unmatched in the industry. Our employees take pride in a company that takes care of our customers and a service that can’t be beat.
We are constantly developing our training and our technology. Become a part of something amazing.
Our Promise
We seek to Create Raving Fans of our: People/Employees, Customers, Business, and Community.
We offer several career paths for all kinds of talents and personalities. Set your sight high – No matter your gifts, we will always help you explore opportunities to grow in your career with us.
Zerorez is great because when I come to work I feel needed and appreciated. Seeing everyone’s smiling faces everyday is awesome as well.
I enjoy getting positive feedback from satisfied customers.
I enjoy working at Zerorez because it has given be the opportunity to grow and be praised for doing a good job!
I enjoy working at Zerorez because it has given be the opportunity to grow and be praised for doing a good job!
I enjoy getting positive feedback from satisfied customers.
Grow Boldly In A Zerorez® Career
Zerorez® is fiercely committed to our people and the communities we serve. We work hard to grow, serve, improve and help others. Our leadership team lives this mission daily and instills an extraordinary culture of integrity and accountability. These values reach beyond our open and welcoming environment, (although that is a wonderful bonus!)
I like the structure of management and how they are open to the ideas of others. There are open lines of communication between the managers and the technicians. Ideas are always considered for the betterment of everyone. I love the culture of the company – there is a group cohesion and professional interaction between co-workers. Friendships are easy to develop.
Zerorez provides a top notch, high quality cleaning system that amazes me everytime with a night and day difference. It truly makes me happy.
The company genuinely cares for its team members and the community. It’s awesome to market a product that I believe in and a company that I love.
I’ve enjoyed working for Zerorez for many reasons but I found the following 3 reasons to be most important to me. First, I can definitely see there is a work/life balance. Second, the company provides opportunity for growth/advancement by working with its employees to develop their skills and progress into a leadership role. Third, Zerorez provides a great working environment. My coworkers are positive and always willing to help.
Employee Benefits
Vacation Time
TCF Bank Account - No Service Fees
Teledoc
Quarterly Employee Appreciation Events
Medical & Dental Insurance
Summer Outings For Employees & Families
Annual Awards
Discounted Tickets To Sunsplash
I love working with the staff at Zerorez. We’re more than just co-workers, we’re family.
I have always been made to feel replaceable in my previous jobs, I don’t feel that way here. I love that the company values longevity and I feel that my opinions are always heard. This is the best company I have ever worked for.
Zerorez® Opportunities
-ALWAYS HIRING- Technicians
$30,000 – $50,000 a year
Technicians with Happy, Positive attitudes needed!!!! Immediate openings available at BOTH locations for people who want to help others achieve home satisfaction.
No experience needed – we have a full paid training program to set you up for success. Training paid at $17.00/hour.
Our benefits include:
* medical * dental *vision *company paid tele-medicine * life insurance * Aflac * personal days *paid holidays *Up to 3 weeks paid vacation and advancement opportunities in our growing company
Responsibilities include: Customer service
Driving service vehicles
Operating carpet cleaning equipment
Completing online paperwork
The ideal candidate will possess:
A valid, insurable driver’s license
Positive attitude
Outstanding customer service skills
Desire to work with your hands
Interest in learning new skills
Ability to work flexible hours
“We strive to provide an outstanding employee experience by empowering our people to grow through career paths and mentoring, promoting perseverance and success, insisting on quality before quantity, accountability over blame, and providing an atmosphere of openness, teamwork, respect, community, fun, and appreciation.”
Marketing Coordinator
Zerorez is an established carpet cleaning company based in Gilbert Arizona. We have a small internal marketing team led by our Marketing Director and we are seeking an experienced Marketing Assistant to join us. The Marketing Assistant’s primary responsibilities will be providing admin support to our team and working as the point of contact between Zerorez and our media partners – mainly in the radio and TV industry. Interaction with potential service providers for digital services, print, mailers, home shows and social media influencers will also be an important part of the job. Experience in several of the marketing platforms we use is important.
Principal Job Duties and Responsibilities:
– Communicate marketing message and details to media partners.
– Point of contact for marketing services that want to do business with Zerorez.
– Assisting at Home Shows.
– Attending marketing and industry events as needed.
– Work with Marketing Director to manage campaigns.
– Assist Digital Marketing Manager as needed.
Skills:
– Ability to work with a effectively with a team as well as independently
– Outstanding communicator – both written and verbal
– Highly organized and detail-oriented
– Excellent project management and communication skills
– Ability to meet deadlines
– Proficient keyboarding and proofreading skills
Training and Education:
-Bachelor’s degree in Communications, Marketing or Business related field is preferred.
-Documented work experience in the several of the specific marketing fields previously mentioned.
Bonus Qualifications:
-Experience in editing, writing, design and content creation
-Background with digital marketing and social media
-Experience with call to action marketing
Dispatch Coordinator
Are you a multi-tasking genius? Do you prefer 10 hour days? Do you like a challenging, fast-paced work environment? Do you want to make a difference in your client and your co-worker experiences? How about a $500 signing bonus?!?!
Zerorez of Phoenix, a leader in the carpet cleaning industry, is searching for an energetic, dependable individual to help provide superior service to our clients. This position requires evening and Saturday availability.
What Your Days Will Be Like:
Building daily schedule of appointments with respect to client requests while maintaining fuel efficiency
Communicating with technicians in the field and Customer Service Representatives (CSRs)
Assisting technicians in contacting clients and locating service addresses
Assisting technicians in applying payment to completed jobs
Addressing all same-day scheduling concerns as they arise, including, but not limited to:adjusting routes based on client needs, cancellations, compensating for duration of services, coordinating assistance with equipment needs, filling same-day schedule gaps, etc.
Communicating any issues with booking information to Customer Service ManagerMaintain log of technicians’ estimated arrival and departure
Assisting CSRs in setting appointments by monitoring gaps in pre-routed schedule
Communicating openings with CSRs
Contacting clients to confirm their appointments
Communicating with Production Managers any pertinent information about schedule or technicians
Utilizing Waiting Lists to fill gaps in schedule
The ideal candidate will possess the following attributes:
A focus on being helpful
Previous dispatch or routing experience
Can multi-task and prioritize responsibilities
Previous phone-based customer service experience
Proactive, self-motivated attitudeAbility to handle high stress situations
Can function with little direct supervision
Familiar with Apple products, tabbed web-browsing & instant messaging
Can accurately type 35 words per minute
Evening and Saturday availability